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A recent enquiry has highlighted the need for all members, and in fact all energy consumers, to regularly check the statements they receive from their energy providers. Things change over time and the retailers will sometimes try to "adjust" their plans to keep pace with industry trends without sufficiently highlighting the impact those changes may have on your bill. Energy contracts, like those for all supplies in a contestable market, are dynamic. What was best 12 months ago, may no longer be the best. The terms of your contract may have been changed (most retail contracts contain a clause allowing the retailer to do so), or something may have gone wrong in the administration of the contract, or as in my recent example, during the signing up for the contract in the first place. Read your bills! If you don't understand them, ask someone you trust to go over them with you. If you don't check that you're getting everything you're paying for, then it is unlikely that anyone else will check for you...
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Welcome to the Energy Co-op |
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The South Australian Energy Co-operative Ltd is a non-profit membership based organisation that is owned and operated by its membership, for the purpose of negotiating discounts on the supply of energy products and services to its members. |
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